Wooowlook currently ships to addresses in the United States. Available shipping methods, charges, and estimated delivery dates are shown at checkout before you pay.
We prepare orders for shipment as promptly as possible. Once your order ships, we will send a shipping confirmation and tracking information when available. Tracking may take some time to update after the carrier receives the package. Delivery dates shown at checkout are estimates unless we expressly guarantee a date.
Please check your shipping address before placing an order. If you need to change or cancel an order, contact [email protected] as soon as possible. If the order has not shipped, we will make a reasonable effort to update or cancel it. A canceled, unshipped order will receive a full refund to the original payment method.
If we cannot ship within the time promised at checkout, we will contact you with a revised shipment date. You may accept the delay or cancel for a full refund.
If your package appears lost or arrives damaged, contact us. We will investigate the issue with the carrier. If an order is confirmed lost or cannot be delivered, you may choose a replacement at no additional cost or a full refund.